Have you taken a second to think about your services that you provide to your customers? What services do you provide on a daily basis? Does your customers have to search for their own merchandise in your store or online? Have you made this task easy for them? Have you ever been to a store and couldn't find what you were looking for nor a salesman to help? This can definitely be frustrating. Read the article "Are you being served?" by James Mellgren in the Gourmet Retailer August 2010 issue and you may discover some tips that may help you further with your business. Click here for the article.